DRAFT – pending legal review
Terms and conditions
This document is a draft and is not in effect until our legal team approves it.
Joining the waitlist does not create a doctor-patient relationship or require you to buy a membership.
This is not insurance (Texas direct patient care notice)
Fast Doctor is a monthly direct patient care membership in Texas. It is not health insurance, does not replace it, and does not cover hospital or emergency care.
Who's covered
Up to 2 adults and up to 3 children under 21 in the same household. Texas residents only. The price is per family, per month.
What each plan includes and what's paid separately
Care ($59/month per family): visits by chat or call and generics on our list, up to 1 month per prescription. Refills of ongoing daily medicines and lab tests are paid separately.
Care + Meds ($129/month per family): everything in Care, plus refills of ongoing daily medicines on the list. Lab tests are paid separately.
Care + Meds + Labs ($179/month per family, coming soon): everything in Care + Meds, plus lab tests when your clinician orders them.
Billing is monthly only. There is no annual plan or discount.
Medicine list
About 300 generics on our pharmacy's list, up to 1 month per prescription, when prescribed by a clinician. No controlled substances on any plan.
Use of AI
Our assistant uses AI. It gives general information, home care, and warning signs, but does not diagnose or prescribe. A Texas-licensed nurse practitioner or physician makes treatment decisions.
24/7 availability
The assistant and clinicians are available 24/7, with the same response time at any hour.
Emergencies
Fast Doctor is not an emergency service. If you have an emergency, call 911. In crisis, call or text 988.
Cancellation
You can cancel anytime. No contract.
Visits happen by chat or call on our app. We only use WhatsApp to help you sign up and to send secure links and updates.
Privacy and HIPAA
We're HIPAA-compliant. Your health data stays in our clinical system and is never used for ads.
More questions
Are visits on WhatsApp?
No. Visits happen by chat or call on our app. We only use WhatsApp to help you sign up and send you updates.
Do the clinicians speak Spanish?
Yes. All care is in Spanish.
Is my data safe?
Yes. We're HIPAA-compliant. Your symptoms stay in our clinical system and are never used for ads.
When do you launch?
Across Texas, on November 18, 2026.
What can I use it for?
Fever, colds, sore throat, UTIs, rashes, refills, and stable conditions like blood pressure. Complex chronic disease needs in-person care.
Are lab tests included?
Not in Care or Care + Meds: if your clinician orders them, you pay the lab directly. They're included in Care + Meds + Labs (coming soon).